To Hold or Not to Hold

Diversion SignI came upon this issue today, figured I write a little post about since I wasn’t really too sure how to handle such a situation. Maybe someone out there will find it interesting how we handled it.

Back Story:
One of my clients who just so happens to be very “strong willed” came into a bit of a conundrum. We have done a lot of work for campaigns, re branding, and other creative endeavors…. Long story short, there was a large open balance for creative that had already been released to them. Now I love helping my clients and always do my best to support them in any way I can, but with such a large balance I had to put all work on hold, even with deadlines fast approaching.

So now I’m at a loss, could loose the client could not but how do you handle such a situation? Ideally the payments would have been made promptly and all of this would have been avoided. So I put everything on hold and missed deadlines. Either way I think it was a bold but effective move. No one works for free and we stood our ground.

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